[vc_row equal_height=”yes” css_animation=”fadeIn” css=”.vc_custom_1535534216287{margin-right: -50px !important;margin-bottom: 8vh !important;margin-left: -50px !important;}”][vc_column css=”.vc_custom_1496938621896{margin-bottom: 20px !important;border-right-width: 1px !important;padding-top: 15px !important;padding-right: 50px !important;padding-left: 50px !important;border-right-color: #e8e8e8 !important;border-right-style: solid !important;}” offset=”vc_col-lg-6 vc_col-md-6″][woodmart_title align=”left” title=”SHOPPING INFORMATION”][vc_tta_accordion shape=”square” color=”white” c_icon=”chevron” c_position=”right” active_section=”1″ no_fill=”true” collapsible_all=”true”][vc_tta_section title=”How does delivery work?” tab_id=”1484652030151-41d816a1-ec068861-d165″][vc_column_text text_larger=”no”]We work with major shipping companies to make sure you get what you order. If you have any concerns, please contact us via Facebook messenger or you can send us an email via this page[/vc_column_text][/vc_tta_section][vc_tta_section title=”How long will delivery take?” tab_id=”1484652030190-407b08ef-5de78861-d165″][vc_column_text text_larger=”no”]It depends on your location and the item you ordered. Rest assured, if your order is in a warehouse around your city, it will take less than 3 days to get to you. If it’s further away, the maximum it will take is 3 weeks.[/vc_column_text][/vc_tta_section][vc_tta_section title=”What exactly happens after ordering?” tab_id=”1484652030219-c6960c7e-ee628861-d165″][vc_column_text text_larger=”no”]

  • You will receive an email confirming your order.
  • The Out5ource team works hard to get pack and ship your order safely.
  • You will receive another email once we ship your order.
  • You will receive an email once your order delivers.

[/vc_column_text][/vc_tta_section][vc_tta_section title=”Do I receive an invoice for my order?” tab_id=”1484652030238-302a2c7c-fe6f8861-d165″][vc_column_text text_larger=”no”]Yes! Right when you order, you will get a receipt in the email confirming your order.[/vc_column_text][/vc_tta_section][/vc_tta_accordion][/vc_column][vc_column css=”.vc_custom_1496938627545{margin-bottom: 20px !important;padding-top: 15px !important;padding-right: 50px !important;padding-left: 50px !important;}” offset=”vc_col-lg-6 vc_col-md-6″][woodmart_title align=”left” title=”PAYMENT INFORMATION”][vc_tta_accordion shape=”square” color=”white” c_icon=”chevron” c_position=”right” active_section=”1″ no_fill=”true” collapsible_all=”true”][vc_tta_section title=”When will my card be charged?” tab_id=”18861-d165″][vc_column_text text_larger=”no”]Your card should reflect the charges right after you order.[/vc_column_text][/vc_tta_section][vc_tta_section title=”What is wishlist?” tab_id=”1484056430132-f06cc1b5-a7ca8861-d165″][vc_column_text text_larger=”no”]The wishlist is a list we check twice. Use it wisely, sometimes we send customers free orders from their wishlist so watch out.[/vc_column_text][/vc_tta_section][vc_tta_section title=”What should I do if I receive a damaged or wrong product?” tab_id=”1484049984302-e0b553b6-82dc8861-d165″][vc_column_text text_larger=”no”]Please contact us to start the RMA process.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Can I change or cancel my order?” tab_id=”1484057271889-b3b2ad15-15f78861-d165″][vc_column_text text_larger=”no”]You can change or cancel your order before it ships. Once it ships you will have to contact us to file an RMA.[/vc_column_text][/vc_tta_section][/vc_tta_accordion][/vc_column][/vc_row]